Contact Council

COUNCIL CONTACT INFORMATION

FESTIVE SEASON TRADING HOURS

The Mayor, Councillors, General Manager and all the staff at Glen Innes Severn Council wish everyone a Merry Christmas and a happy and prosperous New Year.

Council wishes to advise that the worksites listed below will be closed on the following dates during the Christmas/New Year period:

From 4.30pm on Wednesday, 23 December 2020 until 8.30am on Monday, 4 January 2021.

  • The Town Hall Office in Grey Street;
  • The Church Street Office;
  • The Lang Street Works Depot and Stores;
  • Life Choices - Support Services. Direct support services will operate without interruption to service delivery.

LANDFILL

Glen Innes Landfill will be closed Christmas Day, Boxing Day and New Year’s Day but will be open all other usual days and times. Village Landfills (Emmaville, Red Range and Deepwater) will be closed Christmas Day and open all other usual days and times.

GARBAGE COLLECTION

There will be no changes to garbage and recycling collections over the Christmas/New Year period.

AQUATIC CENTRES

Glen Innes Swim Centre will close at 5.00pm on Thursday, 24 December 2020 and will be closed Christmas Day and Boxing Day.  It will be open all other days from 10.30am until 6.00pm.  There will be no early swim sessions between Wednesday, 23 December 2020 and Monday, 4 January 2021 inclusive.

Emmaville Swim Centre will close at 5.00pm on Thursday, 24 December 2020 and will be closed Christmas Day and Boxing Day. It will open all other days from 12noon to 6.00pm.

GLEN INNES LIBRARY AND LEARNING CENTRE

The Library/Learning Centre will be closed from 5.00pm Wednesday, 23 December 2020 and will reopen at 10.00am on Wednesday, 6 January 2021.

Deepwater Library

The Deepwater Library will be closed from 4.00pm on Wednesday, 23 December 2020 and will reopen at 10.00am on Wednesday, 6 January 2021.

Emmaville Library

The Emmaville Library will be closed from 4.00pm on Friday, 18 December 2020 and will reopen at 10.00am on Friday, 8 January 2021.

Glencoe Library

The Glencoe Library will be closed for the public holidays only.

THE YOUTH BOOTH

Council’s “The Youth Booth” will be closed from 4.00pm on Wednesday, 23 December 2020 and will reopen on Monday, 4 January 2021 at 12noon.It will be open from 12noon to 4.00pm Monday to Thursday each week for the remainder of the summer school vacation.

GLEN INNES VISITOR INFORMATION CENTRE

The Glen Innes Visitor Information Centre will be closed on Christmas Day and Boxing Day.

VACATION CARE

Council’s Children and Family Services (CAFS) Vacation Care will be closed from 5.00pm on Wednesday, 23 December 2020 and will reopen on Monday, 4 January 2021.

GLEN INNES AGGREGATES

Glen Innes Aggregates will cease trading from 4.30pm on Wednesday, 23 December 2020 and will resume trading on Monday, 11 January 2021 at 7.30am.

RANGER DUTIES

Over the Council Christmas Closure period, Council Rangers will be on call after hours for emergency matters only.  These include public safety issues such as stock on public roads and serious dog attacks.  Ranger telephone: 0417 890 889.

HOW TO CONTACT COUNCIL

** Council advises that due to the coronavirus pandemic the information on how to contact Council sites may be temporarily altered. Therefore Council recommends that anyone requiring up to date information on hours of opening and conditions contact by phone the specific Council sites listed below. **

Please address written correspondence to:

The General Manager
Glen Innes Severn Council
PO Box 61
GLEN INNES NSW 2370

After Hours Emergency Contacts:

Roads and Drainage: 0409 817 242
Rangers: 0417 890 889
Water and Waste Water: 0418 162 794
Environmental Pollution Incident: 0428 669 871

Main Administration Centre (Town Hall Office):

265 Grey Street
Glen Innes NSW 2370
Telephone Number: (02) 6730 2300
Fax Number: (02) 6732 3764
Office Hours: 8.30am to 4.30pm Monday to Friday

Church Street Office:

136 Church Street
Glen Innes NSW 2370
Fax Number: (02)  6732 3764
Office Hours: 8.30am to 4.30pm Monday to Friday
 
Health and Planning:  Telephone Number: (02) 6730 2350
Infrastructure Services:  Telephone Number: (02) 6730 2371
Rangers:  Telephone Number: 0417 890 889

Glen Innes Aggregates Quarry:

Grafton Road
Glen Innes NSW 2370
Telephone Number: (02) 6732 1484
Opening Hours: 8:00am to 4:00pm Monday to Friday

Glen Innes Saleyards:

Corner Lang Street and Bradleys Lane
Glen Innes NSW 2370
Telephone Number: (02) 6730 2420

Glen Innes Severn Learning Centre:

Incorporating Glen Innes Severn Public and TAFE Library
 
71 Grey Street
Glen Innes NSW 2370
Telephone Number: (02) 6730 2600
Opening Hours: 10.00am to 5.00pm Monday to Friday and 9.00am to 3.00pm Saturday.

Glen Innes Visitors Centre:

152 Church Street, Glen Innes NSW 2370

Telephone Number: (02) 6730 2400

Website: https://gleninneshighlands.com/

Opening Hours: Weekdays: 9.00am to 5.00pm; Saturday: 9.00am to 3.00pm; Sunday: Closed; Public holidays: 9.00am to 3.00pm.

Life Choices - Support Services: 

134 Church Street
Glen Innes NSW 2370
Telephone Number (02) 6730 2500
Office Hours: 8.30am to 4.30pm Monday to Friday

Waste Depots:

Deepwater: 0437 249 313
Emmaville:  0427 918 915
Glen Innes: 0438 415 325
Red Range: 0408 471 557

Water and Wastewater:

Water Filtration Plant
Watson Drive
Glen Innes NSW 2370
Telephone Number: 0418 162 794
 
Sewerage Treatment Works
New England Highway
Glen Innes NSW 2370
Telephone Number: 0418 162 794

Workshop:

Corner Lang Street and Coronation Avenue
Glen Innes NSW 2370
Telephone Number: (02) 6730 2488