There are four ways in which government information is available under the GIPA Act:
1. Mandatory release:
State and local government agencies are required to publish specific Open Access Information on their website, free of charge, unless if doing so would impose unreasonable additional costs on the agency. This Open Access Information is listed below.
2. Proactive release:
State and local government agencies are encouraged to make as much other information as possible publicly available in an appropriate manner, including online. The information should be available free of charge or at the lowest reasonable cost. For example, frequently requested information or information of public interest may be made readily available.
3. Informal release request:
State and local government agencies are authorised to release other information in response to an informal request, subject to any reasonable conditions an agency imposes, without the need for an application to be lodged under Formal Access. Council encourages applications for access to information to be made, initially, under the informal request provisions set out in Section 8 of the GIPA Act. Council’s Access to Information Policy, Access to Information Guidelines and Agency Information Guide list the types of information that is available. Complete the Informal Request for Information Form(PDF, 261KB) to make an informal information request. (No fee is required for an Informal Request, however, fees not exceeding Council’s photocopying charges will apply in accordance with Council’s adopted Fees and Charges).
4. Formal release application:
Under Part 4 of the GIPA Act, Council can release information in response to a formal access application. This is the last resort for obtaining Council information if it is not available in any other way. Generally, a Formal Access Application is required if your application involves:
- a large volume of information,
- sensitive or confidential information;
- estimated processing time exceeds 1 hour;
- extensive research and substantial resources are required or
- the information requested relates to third parties who will need to be consulted prior to release of the information.
Complete the Application form for Formal Access to Government Information(PDF, 264KB) and submit to Council with a $30 Formal Application fee (statutory charge under the GIPA Act). Please note that $30 hourly processing charges may also apply.
Section 41 of the GIPA Act lists the formal requirements for making a valid access application:
- it must be in writing sent to or lodged at Council;
- it must clearly indicate that it is an access application made under the GIPA Act;
- it must be accompanied by a $30 application fee;
- it must state a postal address in Australia as the address for correspondence in connection with the application;
- it must include such information as is reasonably necessary to enable the government information applied for to be identified.
Upon receipt of a valid access application, Council must give the applicant notice of its decision within 20 working days, although this time can be extended under section 57(2) to consult with third parties or retrieve information from archives. Processing charges at a rate of $30 per hour may also apply as part of deciding the application.
Applicants aggrieved with a reviewable decision set out under section 80 of the GIPA Act have the right to request a review of that decision.
This Fact Sheet outlines your rights to access government information.
5. Property File General Enquiries
The Property File General Enquiry Form(PDF, 252KB) is used to access any open access information including Development Applications, Construction Certificates and any building applications, documentation and approvals relating to development consent or complying development consent.
If you require any assistance in completing this form, please contact Council’s Place and Growth Department on the details listed at the top of this form.
NOTE: Please be advised that fees may be applicable for this application. These fees are available in Council’s 2024/25 Operational Plan.