For information, complaints or to report an incident or issue concerning;
Australian Native Animals - please call the National Parks and Wildlife Services on 1300 072 757.
Feral or Introduced Pests - please call the Local Land Services on 1300 795 299.
Wildlife Information, Rescue, and Education Service (WIRES)
24/7 Emergency Hotline: 13 000 WIRES www.wires.org.au
What To Do While You Wait After calling a wildlife rescue organization you can:
1) Remove any threat to the animal.
This includes keeping all people and pets away from the native animal, to minimise stress to the animal for vet transport or until a rescuer arrives.
2) If it is safe to do so, contain the animal in a warm, dark, quiet place.
For example, gently wrap the animal in a towel and place it in a ventilated box with a lid, cover the box or container with a towel, and transport it carefully to the nearest vet or wait for the rescuer to arrive. Handle the animal as little as possible to minimise stress.
3) Do not give the animal any food or water, unless instructed to by a vet or WIRES.
Non-companion animals (not cats or dogs)
All animals must be kept in a manner that does not create a nuisance or a health risk to the surrounding community.
Common issues dealt with by Councils in relation to animals include:
Unhealthy conditions causing pest and vermin issues
These issues can be avoided by considering the type and number of animals which are suitable for your neighbourhood.
Please refer to Council's Local Orders Policy - Keeping of Animals for Domestic Purposes.
General things to remember when keeping animals
Ensure all food is stored in sealed containers
Ensure clean water is available at all times
Don’t leave food or scraps lying around as this may attract rodents or vermin
Only put food in a clean tray and take the tray away overnight
Regularly clean out animal shelters, ensuring all waste is removed and disposed of appropriately
Take care not to wash waste products into adjoining properties or watercourses
Ensure the land is adequately fenced and cages are vermin and rodent proof
Provide adequate shelter from sun, rain and wind
Limit the animals kept to a manageable number
Avoid keeping roosters close to residential areas as they are noisy, and
Careful consideration should be taken to the placement of bird cages / aviaries. They should be located as far away from neighbouring residences as possible
Certain Animals Should NOT Be Approached
If you encounter a sick, injured, or orphaned animal on the list below, call a wildlife rescue organization straight away. These animals require specialist handling and MUST be rescued by trained wildlife rescuers.
- Monitor Lizards (Goannas)
- Bats (Flying-Foxes or Microbats)
- Large Macropods (Kangaroos or Wallabies)
- Raptors (Eagles, Falcons, or Hawks)
Please contact Council's Development, Planning and Regulatory Services Department on (02) 6730 2350