Rates instalments are due for payment four (4) times a year:
Accounts may be paid at the Town Hall between the hours of 8.30 am and 4.30 pm., via BPAY, by credit card over the phone by calling 6730 2300, by direct deposit. For your convenience, you can also pay these accounts with other bills at any Australia Post outlet through POST billpay, phone 13 18 16, or go to the Post billpay site.
Please note that it is the ratepayer's responsibility to ensure all rates and water consumption accounts are paid by the due date. Council will not remind ratepayers via telephone calls or emails. It is also the ratepayer's responsibility to ensure Council has been advised of the correct postal address. If you have a new postal address, please complete a Change of Address Form.pdf (448.4 KB)
Interest will be charged on overdue amounts at the rate of 8.5% per annum.
As part of its Debt Recovery Policy, Council will continue to actively pursue outstanding monies through its Debt Recovery Agency, SR Law. Residents are advised that if Council has to resort to legal action for unpaid rates, this action may adversely affect the ratepayer's credit rating. If you have trouble paying your rates and/or water accounts by the due date, you may be able to enter into an arrangement with Council. Please contact Council's Rates Officer on 6730 2300.
If you have not received your rates notice/s or water consumption notice/s please contact Council on 6730 2300.